Dizzykitten only deliver to mainland United Kingdom addresses at this time. All orders are sent via Royal Mail except for larger orders and Small Parcels. These will be sent via MyHermes (2 Working Day).

All Orders are FREE DELIVERY.

Orders over £40 will be sent signed for, so please make sure there is someone available to receive it.

Our average dispatch time is 1-3 working days. If you need your items sooner please contact us today and we will be able to tell you if we can accommodate your deadline.

Any stock items can be returned to us within 14 calendar days of purchase provided the goods are still unused, in the original packaging and any sealing straps unbroken. If you wish to return goods simply send the item back to the address on our contact us page with a note giving your name, address, and telephone number.
Once the goods have been inspected one of our sales department will contact you about your refund. We will refund your original purchase price excluding P&P. Return postage and returning your items is the responsibility of the buyer.

* Please note Personalised items cannot be returned to us as these cannot be sold again. We only accept returns on personalised items if there is a fault with the product or if it has been made incorrectly on our behalf.